Effective as of November 24, 2023
Welcome to RootCauseAnswers.com (hereinafter referred to as “Website”). This Website is owned and operated by Answers4Healing, LLC (hereinafter referred to as “A4H”, “we” or “us”). The Website provides content, information, products, services, and other features (hereinafter referred to as “Features”), including, but not limited to, educational videos. We provide these Features and access to the Website subject to the terms and conditions set forth below (hereinafter referred to as “Terms and Conditions”). Please read them carefully because they contain information about your rights and obligations.
You may not use our Website or the Features unless you agree to these Terms and Conditions. By using our Website or its Features, you accept and agree to these Terms and Conditions, which shall then operate as a binding agreement between you and us.
License and Limitations on Use
We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access the Website and the Features we have made accessible to the public and use them strictly for personal and non-commercial purposes, subject to your compliance with the Terms and Conditions. All rights not expressly granted to you in these Terms and Conditions are reserved and retained by A4H, its successors, and its affiliates.
Neither the Website as a whole, nor any Feature, nor any part thereof, may be reproduced, duplicated, copied, sold, resold, accessed, or otherwise used for any commercial purpose unless we expressly give formal consent in writing. You may not use data mining, robots, or similar data gathering and extraction tools on the Website or on the Features unless we expressly give our formal consent in writing, except to include the Website on search engines or otherwise direct potential consumers directly to the Website. You may not use any meta tags or any other “hidden text” utilizing the “Root Cause Answers” name or any of our trademarks without our express formal written consent. You may not collect or obtain any information or data regarding other users, such as but not limited to, their name, contact information, and email addresses, without their consent.
You may use our Website and the Features only to the extent as permitted by applicable laws. You may not misuse the Website or the Features for any illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, or otherwise improper manner and purpose. You may not use the Website or the Features in any manner that would prejudice the rights and obligations of third persons or injure the person or property of another person. You may not impair, tamper with, interfere with, disrupt, or create an undue burden on servers or networks connected to the Website. You may access the Website, the Features, or any hosting servers or services only to the extent same as what access we grant to the public, as any ordinary member of the public. You may not access any portion of the Website, Features, or hosting services or services that are solely for company use and intended to be kept hidden from the public, such as but not limited to password-protected information or data otherwise made generally non-accessible to the public.
Any licenses we grant to you under these Terms and Conditions will terminate if you do not comply with them. You or we may suspend or terminate your use of this Website at any time, without notice, for any or no reason at all.
Privacy
We have created a separate Privacy Policy because your privacy is crucial to us. The practices we follow when collecting and using information about you are outlined in our Privacy Policy, which we encourage you to review entirely.
Communications
It may be possible that you are communicating with us electronically whenever you use our Website or its Features. You are giving your implied consent for us to communicate with you when you provide us with your email address or other contact information unless you expressly state otherwise.
International use
You agree to comply with all applicable laws, rules, and regulations whenever you use the Website and its Features. You may not use the Website or the Features if you are located in a country that is subject to a U.S. Government embargo, if the country has been designated by the U.S. Government as a “terrorist-supporting” country, or if you are included in any U.S. Government list of prohibited or restricted parties. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software, technology, and services.
Copyrights and Trademarks
All content included in or made available through our Website, including but not limited to any videos, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, or any other Features, are owned by A4H or its content suppliers and are protected by the United States and international copyright and trademark laws.
You may use A4H’s trademarks, copyrighted content, and compilations only if we expressly permit in these Terms and Conditions or unless we expressly agree in writing. To illustrate, you may not sell, copy, distribute, display, or transmit any content unless we expressly give our consent in writing.
Links to Third-Party Websites
This Website may periodically contain links to external websites that we do not own, operate, or control. Neither we nor our respective affiliates endorse, guarantee, represent, or warranty any other websites, content, materials, or information located or accessible from any other websites or the results you may obtain from using any other websites. You understand and agree that we are not, in any way, responsible and liable for any third-party websites or any of their content, information, advertising, products, and services. You agree to assume all risks and responsibilities if you decide to visit and/or use products or services offered on any third-party websites linked to or from our Website. Your use and purchase of any products or services through any third-party websites will be subject to the terms and conditions of these respective third parties and their websites. We are not responsible or liable for any damage made to you and anyone arising from visiting, using, or purchasing services or products through third-party websites.
Disclaimer of Warranties
YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE OR ANY OF ITS FEATURES IS AT YOUR SOLE RISK.
WE PROVIDE AND MAKE AVAILABLE THE WEBSITE AND FEATURES, INCLUDING ALL INFORMATION, VIDEOS, PRODUCTS, AND OTHER CONTENT, TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS UNLESS WE OTHERWISE EXPRESSLY AGREE IN WRITING. WE DO NOT MAKE ANY EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES REGARDING THE OPERATION OF THE WEBSITE, ITS INFORMATION, CONTENT, VIDEOS, PRODUCTS, OR OTHER FEATURES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE AND ITS FEATURES UNLESS WE EXPRESSLY AGREE IN WRITING. WE EXPRESSLY DISCLAIM ALL SUCH REPRESENTATIONS OR WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING BUT NOT LIMITED TO ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
PLEASE ALSO REVIEW OUR MEDICAL DISCLAIMER.
Limitations on Liability
WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF OUR WEBSITE AND ITS FEATURES OR ANY INFORMATION STATED ON OR OBTAINED THROUGH THEM, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, AND CONSEQUENTIAL DAMAGES, UNLESS WE EXPRESSLY AGREE OR SPECIFY IN WRITING. IF PROVEN BY CLEAR AND CONVINCING EVIDENCE, ANY VALID CLAIM AGAINST US SHALL ONLY BE LIMITED TO THE AMOUNT YOU PAID US, IF ANY, FOR YOUR PERSONAL USE OF OUR PRODUCTS OR SERVICES.
Indemnification
To the fullest extent permitted by law, you expressly and impliedly agree to indemnify and hold harmless A4H and our parent company, affiliates, and subsidiaries, as well as any or all of their and our officers, directors, officers, managers, employees, donors, agents, licensors, successors, and assigns, from and against all losses, expenses, damages and costs such as reasonable attorneys’ fees, resulting from any violation by you of these Terms and Conditions or the rights of another party. We reserve the right, to the fullest extent permitted by law, to take over the exclusive defense of any claim for which we are entitled to indemnification under these Terms and Conditions. If we do so, you agree to cooperate with our reasonable requests relating to the defense of any claim.
Resolving Disputes
You and we agree that any dispute or claim arising from your use of the Website or the Features shall be resolved by binding arbitration rather than a court of law unless otherwise specified herein or agreed upon by both parties. The Federal Arbitration Act and Federal Arbitration Law apply to this agreement and any dispute between you and us. You and we mutually agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
However, you and we each agree that the following disputes may also be brought in a court of law instead of being resolved through arbitration:
a.) a suit filed in small claims court; and
b.) a suit to enjoin infringement or other misuses of intellectual property rights.
Any such suit must satisfy the court’s jurisdictional requirements and not otherwise violate any terms of this agreement.
We each waive any right to a jury trial if a dispute proceeds in court rather than in arbitration.
Governing Law
You agree that these Terms and Conditions and any possible future disputes between you and us will be governed by the laws of Puerto Rico, the Federal Arbitration Act, and applicable federal laws, regardless of any conflicts of laws principles.
Acceptance:
Using this Website or the Features, including registering to receive emails from us, confirms your unconditional acceptance of these Terms and Conditions. Do not use the Website or the Features if you disagree with any or all parts of this Terms and Conditions.
Changes
We reserve the right to change anything with our policies, Terms and Conditions, and any part of our Website at any time. Modifications to the Terms and Conditions are made by updating this page.
It is your responsibility to review these Terms and Conditions periodically to keep abreast of any modifications. Your continued use of this Website after its modification will constitute implied acknowledgment and agreement of any modified terms and conditions. You may find the effective date of the current Terms and Conditions at the top of this page.
Severability
If any of these Terms and Conditions are deemed invalid, void, or unenforceable for any reason, that specific term or condition will be deemed severable and will not affect the validity and enforceability of any remaining terms or conditions.
Reviewing or Changing Your Personal Information and Opting Out
We do not maintain a process for you to review your personal information collected through our Website. You may email us at
[email protected] to request corrections or changes to your personal information.
You may also opt out of any of our future promotional messages by sending an unsubscribe request to
[email protected]. We will process requests within a reasonable time after receiving them.
However, we are not responsible for the removal of your personal information from any third-party listings that have previously been provided with your information through this Privacy Policy or your consent.
You may limit cookies on your device or remove them from your browser by adjusting your web browser preferences. You may not be able to opt out of the placement of cookies on many mobile devices, but you may be able to opt out of certain advertisements through your specific device settings depending on the device that you’re using.
Inquiries
Please contact us if you have any questions regarding our Terms & Conditions. You may email us at
[email protected], call our customer support at 888-744-2614, or write to us at the address below:
P.O. Box 1029, Aguada, PR 00602
If you are under 13 years old, you may only use this Website with the involvement of your parent or guardian.